POLICY, TERMS & PRIVACY
RETURNS & EXCHANGES
If you aren’t happy with your purchase, for any reason, you can send it back using a prepaid return label. All items must be returned within 30 days from shipment in new, unused condition, without any signs of wear. Items must have all original packaging and tags, and items must have only been tried on indoors to be eligible for return. Bodysuits must be tried on over undergarments, if a bodysuit is returned in worn condition it will not be accepted.
All returns must include the item(s), packing slip, and appropriate return label. Without these items, your return processing time may be severely delayed.
The following return options are available: We offer FREE Exchanges for MissMinx store credit; OR you can return your item(s) for a refund to the original form of payment minus a $4.99 return label fee and 20% re-stocking fee. Any order placed using store credit is ineligible for return to the original form of payment.
Jewelry, intimates, and fashion accessories are not eligible for return. If you experience any quality issues with such items, please contact our support team for assistance at: firstname.lastname@example.org Please Note: final sale items cannot be returned or exchanged. MissMinx reserves the right to reject (and not return) items that do not adhere to this return policy.
DELIVERY TIME: Please use this formula to determine when your order will arrive: Shipping Time + Shipping Method = Total Delivery Time. Shipment time (the time between ordering a product and that product leaving our warehouse): All in-stock items are usually shipped out of our warehouse in Southern California within 1-2 business days upon receipt of order, unless otherwise specified. Estimated time of arrival for orders placed with Standard Shipping are anywhere from 3-7 business days for US orders, and 4-10 business days for Canadian orders, after the order has shipped from our warehouse(s) Exact dates depend on SHIP TO location, unless specified otherwise. Please note: our warehouse does not ship on weekends and we do not offer Saturday, Sunday or holiday delivery. Please allow an additional 1-2 business days for orders placed on late Fridays, weekends, and holidays.
PLEASE BE ADVISED: Regardless of shipping option, MissMinx does not under any circumstance expressly warrant or guarantee published delivery times. MissMinx does guarantee timely processing and fulfillment of all IN-STOCK items upon placement of order (usually within 1-2 business days). Upon fulfillment out of our warehouse(s), it is the obligation of the United States Postal Service for timely delivery of shipment in which the above suggested delivery times apply. It is the responsibility of the customer to acknowledge and adhere to the above policy before placing their order. The SHIP TO address MUST be a valid deliverable address for the United States Postal Service, as they will complete delivery to your chosen address. Please provide as complete information as possible to ensure delivery accuracy.
POLICY: MissMinx offers Standard Shipping via UPS Mail Innovations. Orders that have a subtotal less than $50 USD will be charged accordingly at a FLAT-RATE of $4.99 USD, regardless of size or weight. Purchases with a subtotal over $50 USD will ship free, regardless of size or weight. At this time, MissMinx ONLY ships to the United States, US Protectorates and Canada. Additional charges may apply for large-quantity distribution orders and orders that require special delivery instructions. In the event such orders are placed, a representative from MissMinx shall immediately contact the customer to notify customer of such charges prior to fulfillment. This policy is valid for all orders placed through MissMinx within the continental United States of America, US Territories, and Canada.
SHIPMENT CONFIRMATION/TRACKING: Upon shipment of your order you will receive email notification that your order has been sent in accordance with your selected shipping option. Shipping confirmation and delivery status will be provided accordingly upon shipment.
ALL ORDERS ARE SUBJECT TO FURTHER VERIFICATION. Please be advised, if your order requires additional information for processing verification, you may receive one or more of the following: (i) an e-mail requesting additional information; (ii) a phone call from a MissMinx representative; (iii) or a call from your bank to verify your purchase.
TERMS & CONDITIONS
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
- USE LICENSE
Permission is granted to temporarily download one copy of the materials (information or software) on MissMinx's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
-modify or copy the materials;
-use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
-attempt to decompile or reverse engineer any software contained on MissMinx's web site;
-remove any copyright or other proprietary notations from the materials; or
-transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by MissMinx at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on MissMinx's web site are provided "as is". MissMinx makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, MissMinx does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall MissMinx or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on MissMinx's Internet site, even if MissMinx or a MissMinx authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- REVISIONS AND ERRATA
The materials appearing on MissMinx's web site could include technical, typographical, or photographic errors. MissMinx does not warrant that any of the materials on its web site are accurate, complete, or current. MissMinx may make changes to the materials contained on its web site at any time without notice. MissMinx does not, however, make any commitment to update the materials.
MissMinx has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by MissMinx of the site. Use of any such linked web site is at the user's own risk.
- GOVERNING LAW
Any claim relating to MissMinx's web site shall be governed by the laws of the State of CA without regard to its conflict of law provisions.
MissMinx, uses customer information only for the purposes of processing and fulfilling orders, contacting purchasers to inform them of their order status, sending opt-in promotional information (which is sent directly by MissMinx, and enhancing the user experience. We partner with other third parties to provide intermediary services. For example, we use an outside shipping company (the United States Postal Service) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. When the user purchases our products or services, we share names, or other contact information including billing and shipping address necessary for the third party to provide these services.
At any time you may opt-in to our MissMinx, Email newsletter which contains relevant promotions and discounts. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe (See Below). If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. MissMinx, stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
In addition, we also offer Paypal and Apple Pay as a payment option. If selecting Paypal as a payment option, please note that a re-direct to the Paypal servers will take place along with subsequent login steps to facilitate and complete payment.
You may contact us for any reason using our Contact Us form. In order to contact us, you must complete this contact us form. You are required to give us contact information (such as name, and email address), however, the more information you provide the better our associates may be able to assist you. We use this information to contact you about the services on our site in which you have expressed interest.
We provide you the opportunity to ’opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
MissMinx, Web pages contain web analytics beacons (called a "single-pixel gif" or "Web beacon") to compile anonymous, aggregated statistics about our Web site usage. Web analytics beacons are traffic and e-commerce analysis services which enables us to better manage the merchandising on our site by informing us of what areas and product categories are in demand by our customers. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Similarly, the code gathers data through the use of a persistent cookie. Cookies assist us in tracking which of our features you like best. And when visitors re-visit our site, cookies can enable us to customize our content according to visitor preferences. However, both the Web beacons and cookies are not tied to users' personally identifiable information. These cookies expire once you leave the MissMinx, site (including MissMinx, third-party partner affiliate sites for cell phones and downloads).
The importance of security for all transactional information associated with our customers is of utmost concern to us. The ordering information you provide - including credit card information - is secured using Secure Sockets Layer (SSL) encryption technology. MissMinx, uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a MissMinx, asks for a credit card number during checkout for payment, it will be SSL encrypted. This SSL technology is used to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While MissMinx makes every effort to ensure the integrity and security of its network and systems, they cannot guarantee that their security measures will prevent third-party "hackers" from illegally obtaining this information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at email@example.com.